ZOUNGE / CORRECTIONS
Help us keep lounge information current.
Send a precise, evidence-based correction or suggest a lounge that is missing from the Zounge directory.
Listing correction
Wrong terminal, location, hours, status, operator, facilities or paid-entry information.
Access outcome
If your card was accepted or declined, submit an access report on that lounge’s profile.
Experience
For service, food, comfort or cleanliness feedback, submit a review on the lounge profile.
SUGGEST A LOUNGE
Missing from the directory?
Send the lounge name, airport, city, terminal, domestic or international zone, landside or airside location, operator and a reliable source showing that it currently exists. A website, operator page, airport directory, dated signboard photo or recent visit evidence is especially useful.
A suggestion is a request for editorial review. It does not create a listing automatically, and Zounge administrators may merge duplicate names, standardise the title or hold publication until the venue is confirmed.
REPORT A CORRECTION
Include enough detail to verify the change.
Identify the record
- Link to the Zounge lounge or airport page.
- Exact lounge name, airport code and terminal.
- The field that is incorrect or missing.
Support the change
- The correct replacement information.
- Date you observed or verified it.
- Official link, document or photo where available.
WHAT HAPPENS NEXT
Review, verify, update.
- Triage: We identify the affected listing and check that the request is specific.
- Verification: We compare the submission with primary sources, recent evidence and existing records.
- Decision: We update, clarify, archive or retain the record based on the best available evidence.
- Record quality: Relevant “last checked” data and status labels may be refreshed.
We cannot promise a response or publication for every submission, but material safety, closure, terminal and access errors are prioritised.
PRIVACY & RIGHTS
Share evidence safely.
Crop or obscure boarding passes, faces, barcodes, booking references and payment-card details before uploading evidence. For copyright, privacy, trademark or other legal concerns, use the general contact route and clearly identify the content and your relationship to it.
SEND YOUR REQUEST
Ready with the details?
Use Credofly’s contact channel and mention “Zounge correction” or “Zounge lounge suggestion” in the subject or first line.