ZOUNGE / CONTACT
Tell us what you need.
Choose the route that best matches your request so the Zounge team receives useful context from the start.
Correct a listing
Report an incorrect location, terminal, facility, operating hour, access rule or closure.
Share an experience
Open the relevant lounge profile to add a review, photo or card-access report.
Suggest a lounge
Tell us about a real airport lounge that is missing from the directory.
HELP US ACT QUICKLY
What to include.
For lounge information
- Lounge name, airport and terminal.
- The detail that is wrong or missing.
- Date observed and a reliable source, photo or document where available.
For access information
- Exact card name, issuer and network.
- Date and approximate time of the attempt.
- Accepted or declined outcome and any charge quoted.
Do not send full card numbers, CVV, passwords, government identification numbers or other sensitive financial information.
GENERAL & BUSINESS ENQUIRIES
Contact Credofly.
For partnerships, operator communications, rights requests, advertising, account help or matters that are not tied to a single lounge, use Credofly’s main contact channel and mention “Zounge” in your message.