CONTACT
Questions, corrections
or something worth discussing?
Choose the reason that best fits your message. If in doubt, write to hello@credofly.com.
GENERAL ENQUIRIES
General questions & feedback
For feedback about Credofly, the website or something that does not fit another category, write to us.
CARD DATA & CORRECTIONS
Spotted an incorrect card detail?
Credit-card terms change frequently. If you notice an incorrect fee, reward rate, eligibility requirement, spend condition, lounge rule or other factual detail, please send us:
- Card and bank name
- The information that appears incorrect
- The corrected information
- An official source or supporting reference, if available
This helps us verify and update the record more efficiently.
PRESS
Media & research enquiries
For media requests, commentary, Credofly data or research-related questions, tell us who you are, the publication or organisation you are working with, and what you need.
PARTNERSHIPS
Business & partnership enquiries
For commercial partnerships, data collaborations, product integrations, research collaborations or other business proposals, include a short description of your organisation and the collaboration you have in mind.
PRIVACY
Privacy requests
For a request concerning personal information or privacy, make that clear in the subject line so the message can be handled appropriately.
IMPORTANT
For card servicing
Credofly cannot approve, decline, issue, block or service a credit card on behalf of a bank. For account-specific banking matters such as card blocking, transaction disputes, credit limits or application decisions, contact the relevant issuer directly.
